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Microsoft Flight Simulator

Microsoft Flight Simulator

flightsimulator.com
What is your customer experience with Microsoft Flight Simulator?

Microsoft Flight Simulator Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Microsoft Flight Simulator has a 1.8 star rating from 14 reviews and consumers are mostly dissatisfied.

Positive Feedback

Reviewers say the simulator is a fantastic product and “fun when working,” praising overall realism and content when stable.

Negative Feedback / Risk Areas

  • Frequent bugs, freezes, download loops, and glitches make the game unplayable for many users.
  • Poor access and account issues, including product key and download failures, frustrate customers.
  • Limited or unsatisfactory customer service responses leave buyers seeking refunds or help unresolved.

Key Takeaways for Future Customers

  • Check recent Microsoft Flight Simulator reviews for stability reports before purchase.
  • Expect possible Microsoft Flight Simulator customer complaints about bugs, refunds, and account access.
  • Consider system requirements and support availability; membership or subscription services may not resolve technical faults quickly.
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Media from reviews

Microsoft Flight Simulator - My game is not working properly
Microsoft Flight Simulator - Download loop
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Show reviews that mention
flight game simulator flight simulator msfs xbox premium deluxe issue refund premium
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Franklin R Xxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reading, Pennsylvania

Missing information

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Is bad trash nnnnn nnnnnhhhbbbbbvvvvv

Missed al information on carrrer mode all I need help please help

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Preferred solution: Fixing the issue

Anonymous
map-marker Barrington, Illinois

My game is not working properly

Microsoft Flight Simulator - My game is not working properly

i am trying to take my ppl and it keeps doing this look at the picture and fix this immediately i want to play

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Nestor T Oow

I want a person to attend me

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My Xbox console asks me for a password that I don't remember, and I can't access my Flight Simulator 2020. I want free access to my account.

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Loss:
$500
Pros:
  • Nice presentation
Cons:
  • Accessing is a crap when no internet is available for disruption of the line of the provider

Preferred solution: Access to my flight simulator

Nestor T Omr
map-marker San Juan, San Juan Municipio

I want a person to answer me my phone call

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My Xbox is asking me for a password to reach my flight sim. And I don't know if I forgot the password.

And I feel that you hijacked my console. Unacceptable!

I want my console free to play at any time. That is why I purchased the expensive software.

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Pros:
  • Realistic
Cons:
  • You need to purchased everything

Preferred solution: To released my console free no password to enter and don't depend in the internet to use it

User's recommendation: Probably no

Belita Zmz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Download loop

Microsoft Flight Simulator - Download loop

microsoft-aircraft-a320neo-1.0.17.fspackage.001 it keeps looping and i have deleted this folder many times and still having this issie

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Henry B Ttr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

No yoke is side-stick for ps5 when msfs come out to ps5

Ive looked everywhere and I cant find a side-stick or yoke that is compatible with ps5. I just needed to write 100 symbols.

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Demone Djj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Could not speak to anyone was told not possible and they sent a link to a forum with instructions way over my head

As I said can't speak to representative just can me a forum link.pppppuuuuufffffbbbbbhsssdddddfyuuuur

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Kevin E Hyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My flight simulator 2024 keeps freezing

My flight simulator 2024 keeps freezing on my Xbox series X my gamer tag is Sonic6276 on that account

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1 comment
Guest

Typical of companies now days!

Aleiya Qsc

Answer my question please

I have a Microsoft flight simulator 2020 on line given to me as a gift by my Grandson. His name is Sean Lisle.

I cannot connect with it. Instead it ask for a disk. Can you help. Henry c Tifft.

302-858-****. Thanks

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User's recommendation: Answer my question please

Cornel Dhn

Game is not functioning properly

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Its laggy and not rendering and the planes dont work Ive spent good money for this game and Im not happy 2020 worked better than this one and that should not be happening this needs to be fixed for me

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User's recommendation: You need a high quality pc for this game to even work

Nathan S Out

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bug issues

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I brought a Microsoft Flight Simulator and I played it for one week, and already it has Bug issues i also brought a 737-900 pmdg and I was told to shut it down and restart it i did, and I lost everything what I paid for it's gone that's another thing I want to get a refund its not fair that I buy these flight simulators and nothing good come out of itB

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User's recommendation: BUG ISSUE

kIM G Vcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Msfs 2020 autopilot

I recently purchased MSFS 2020, having been flying using FSX since 2004. I have watched tutorials for hours, and no matter what I do—having loaded a flight plan from SimBrief or using one created by the simulator—the autopilot will work for a while, and then all of a sudden, the A320 Neo will turn and circle as it nosedives into the ground.

Also, the altitude changes on its own, and climb and descent have no control. I bought a new high-powered computer dedicated to the sim to ensure great performance. As it is now, the planes are unflyable.

Please help! Kim Geselbracht

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Matt M Zmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems like most.

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I started the game on Saturday 03-29-25. It worked fine.

The next day, I tried to start the game; it went dark when loading. I tried everything that I could think of, and it didn't work. Step 1 - uninstalled the game after signing out of Game Pass, where I bought Premium Deluxe. Step 2 - reinstalled in D drive and checked everything.

It looked fine. I went to start, black screen, then Xbox sign, then dark. A little bit it started loading at the bottom of the screen; it gets to 65%, then it goes dark, nothing. Step 3 - tried checking graphics and other items with a friend for two hours, no luck.

Step 4 - uninstalled and reinstalled back to C drive, started the game a bit, then it opened to the start page where you choose career, free flight, and so on. That was fine, but the picture was a lot darker than in the past; the background was black. I went to career; it showed options, but no person or desk, black background. I went to pick a mission, and I saw the choices on the left of the screen, but the world was black; I could not see where I was.

Step 5 - went to free flight; I can see my plane in the upper left and where you pick to depart from and where you want to go; the world again, black. I picked a random airport, went to load, took a bit, background black, but the 'Fly Now' in yellow shows, so I clicked it to fly, then nothing but black. But when you move your mouse to the top of the screen, you can get your choices for the EFD, the weather, and ATC, but nothing else; no plane, no cockpit, nothing, all black. Quit the game, went back to the drawing board.

Step 6 - uninstalled, reinstalled, tried again, black, nothing would load. A friend and I tried again for two hours; I needed help because, one, I am not a computer wizard, don't know my head from my hind end. I have been playing this game 700 plus hours with some bugs, but it happens most all hours been in career grinding away.

But now I am lost and have no clue, so any help on this would be appreciated. I did send an email to Microsoft Support; I have not heard back yet.

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User's recommendation: Good luck when it wants to behave happy flying.

Ronrico Qxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with payment

I bought a 737 900 about 2 weeks ago and still haven't received it in the game. I've tried rebooting my xbox and everything.

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Huyen Csq

Meu controle não funciona pelo xcloud

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Único o jogo pelo xcloud e meu controle não e reconhecido ele acha q e teclado mais o teclado nem funciona já liguei pra Microssoft do Xbox e eles falaram pra falar com vocês e vcs nem atenderam sinceramente eu n aguento mais a Microssoft vc vivem fazendo isso dês de q lançou o jogo acontece esse problema no Xbox e no Pc nuvem e tudo ficou pior depois da última atualização ontem aí nem o emulador funciona

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Anonymous
map-marker Ashburn, Virginia

Refund

I bought the 787-8 on Microsoft Flight Sim and they did not say that I had to have the deluxe edition until after I bought it. So now I'm just sitting with a jet in my garage with no ability to fly with it in Microsoft Flight Sim.

And I would like a refund. Sincerely, thank you.

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